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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/24/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 KIA Sportage. Overall my experience was positive. I bought my car from Alber...

    08/14/2008

    Positive Comment

    I own a 2001 CHEVROLET Cavalier. Overall my experience was positive. I took my vehicle in...

    08/14/2008

    Positive Comment

    I own a 2001 OLDSMOBILE Alero. Overall my experience was positive. I brought my vehicle i...

    08/14/2008

    Positive Comment

    I own a 2002 OLDSMOBILE Silhouette. Overall my experience was positive. I bought my car f...

    08/14/2008

    Positive Comment

    I own a 2001 Buick Century. I bought my car from Jerry, and he was great. I was approved ...

    08/14/2008

    Positive Comment

    I own a 1999 Buick Century. My salesperson was Albert, and he was good. It took me an hou...

    08/14/2008

    Positive Comment

    I own a 2005 CHEVROLET CLASSIC. My overall experience was positive. A female with an odd ...

    08/14/2008

    Positive Comment

    I own a 2003 CHEVROLET Cavalier. My salesperson sat in the office in the front on the lef...

    08/14/2008

    Neutral Comment

    I own a 2002 Pontiac Sunfire. Overall my experience was neutral, because I was supposed t...

    08/14/2008

    Positive Comment

    I own a 2003 MAZDA Protege. Overall my experience was positive. George was my salesperson...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Contour. My car was in for the water pump was leaking and belt. They ha...

    08/14/2008

    Positive Comment

    I own a 2001 Pontiac Grand Prix. I took my car to the service center because I heard a cl...

    08/14/2008

    Positive Comment

    I own a 2001 Hyundai Elantra. My salesperson was Brad. He was wonderful. I was approved t...

    08/14/2008

    Positive Comment

    I own a 2001 Pontiac Grand Prix. I bought my car from Junior, and he was really good. I w...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Expedition. I brought it in for an oil change that took about an hour. ...

    08/14/2008

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