Welcome to the J.D. Byrider feedback site.

I own a 2001 CHEVROLET Venture. Richard was my salesman. He was good. The van was clean and in good condition when I got it. It was in service already for the motor on the passenger window and the remote didn`t open the sliding doors. They are supposed to be calling me to make an appointment because the transmission is slipping now. I was approved the same day. Overall, my experience was positive.

11/18/2008

I own a 2002 Dodge Grand Cara. I had my vehicle in for a routine oil change, and also to have my brakes looked at, and the service was done quickly. My vehicle is still under warrenty, and I recieved documentation for the services. The staff was good, and my vehicle is doing fine today. All in all, I consider my experience with JD Byrider as positive.

11/18/2008

Now this JD Byrider Customer was not so happy.. I own a 2003 Ford Taurus. Overall my experience was negative, because they can not seemed to get my problem fixed after mulitple trips to the service center. I have had a problem with the front end since July, and they always tell me they will look at it and nothing ever gets fixed. I brought the vehicle in for an oil change, and the work took about 35 minutes. The cost was covered under warranty, and I received paperwork with the service. The staff there treated me fine, and the only problem I am having is the shaking in the front end. I just gave up on trying to get them to fix it.

11/18/2008

I own a 2003 GMC Sierra. Oil change was the recent service performed on the vehicle, and I dropped the vehicle off and picked it up around ten a.m. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff treated me very well, and the vehicle has no problems now. Overall I would rate this experience positive.

11/18/2008

But did we help this JD Byrider Customer with their problem ? I own a 2000 CHEVROLET Cavalier. I had my vehicle in to have the brake light replaced, and the service was done quickly. My vehicle is still under warrenty, but I did not get any paperwork. The service was done and the car is fine, but it has always drove a little funny, and I have had them try and figure out why many times, and for some reason they can not seem to figure it out. The staff is all very nice and very calm with me, because I can be hot-headed, and they always manage to keep calm and collected, even when I am not. All in all, I would say my experience with JD Byrider is neutral, and I only say that because of the inability by the staff to locate the consistant problem with my vehicle and the way it drives.

11/18/2008

I own a 1999 Dodge Dakota. I brought my truck in because it needed a new waterpump. They were backed up that day so I did it myself. I came back in and showed the mechanic what I did. It didn`t take him long to look at it. It was under warranty and they reimbursed me for the part. I got paperwork. The staff were good. I am not having any problems with the truck now. Overall, my experience was positive.

11/18/2008

I own a 1999 Jeep Cherokee. Overall my experience was positive. My sales person was Joe, and I was approved the same day. My vehicle was in both great, and in good condition when I bought it. I currently do not have any problems with my vehicle, and Joe did a good job.

11/18/2008

I own a 2003 Pontiac Sunfire. My salesperson was Darius and he was great, like always. The car was in good condition when I got it. There are no problems with the car now. I was approved right away because this is my 2nd car with them. Overall, my experience was positive.

11/18/2008

I own a 2001 CHEVROLET Malibu. I brought my car in because I was having problems with the theft system. It was in the shop for two days. It was under warranty. I got paperwork. The staff were great. I am not having any problems now. Overall, my experience was very positive.

11/18/2008

I own a 1999 SATURN SL1. I brought my car in for an oil change. It took less than half an hour to complete. It was covered under warranty. I received paperwork for the service. The customer service was good. Currently there are no problems with the car. Overall my experience was positive.

11/18/2008

I own a 1999 Dodge Durango. My overall experience was positive. I took my car in for ball joints in the front. It took a couple of days to fix. It was under warranty. I did receive paperwork and a receipt. The staff was great. The job was completed quickly. Now I will have to replace my tires. They are pretty old.

11/18/2008

I own a 2002 Ford Taurus. Overall my experience was positive. I brought my vehicle in for an oil change and headlight repair, and the work took about 30 minutes. The cost was covered under warranty, and I received paperwork with the service. The staff there treated me excellent, and there are no current problems with the vehicle.

11/18/2008

But did we help this JD Byrider Customer with their problem ? I own a 1999 Mercury Grand Marq. Overall, my experience was neutral because they couldn`t pin point what was wrong, and I was going to have to pay a lot of money to have it fixed because my warranty is out. I never expected anything to go wrong with this car. It`s been perfect. I brought it in because the check engine light was on, and it was rattling. The guy told me to drive it for a week and see if it goes off, and it did. I had to pay $18, which was fair. It was not serviced until the next day, and I was given a receipt. The customer service was okay. They treated me pretty well. I have no problems with the car right now.

11/18/2008

I own a 1998 Ford Windstar. I took the car to the service center to because I was having problems with the tires. The car was at the service center for a couple of days having work done to it. I didnt have to pay for the work that was done, and I am not sure if I got anything back. I am not having any problems with the car now. The staff treated me very good. Overall my experience was positive.

11/18/2008

I own a 2000 Pontiac Grand Am. My salesperson was Shaun and he was good. The car was in good condition when I got it besides some work that had to be done to it. There are no problems with the car now. It took all day to get approved. Overall, my experience was positive.

11/18/2008